On the evening of May 13, 2016, Jordan was last seen at a party at a residence on Campbell Loop Road off Campbellville Road in East Walker County. According to Walker County Sheriff's Office, there were approximately 10-20 people at the party and there were a lot of drugs being used.

On May 18, 2016, Jordan's mother Judy Thomas reported Jordan missing after she received a phone call stating Jordan was dead and located in a pond in or around the area she was last seen. Both Walker County and Cullman County Sheriff's Office located everyone at the party and interviewed them, giving polygraphs to those considered persons of interest. Evidence was obtained and sent to the FBI in Quantico for DNA analysis and forensic testing.

Jordan's dark-colored Kia was located at least a mile from where she was last seen, although there are discrepancies in the media reports on exactly how far it was from where she was last seen. Reports also indicate that her cellphone, purse, and cigarettes were still in her vehicle, but her makeup bag, driver's license, and debit card were not found until a year later.

Investigators suspect foul play and are considering the case a probable homicide. They have also stated they have a very strong theory about what happened to Jordan, along with person(s) of interest, but have not identified them publicly.

On June 17, 2022, WCSO searched an area just off Mandy Williams Road in the Bremen community for Jordan, but unfortunately, nothing was found.